Frequently Asked Questions

Introductory Meeting

The first meeting is complimentary.  This provides us an opportunity to get to know one another and determine if we are a good fit to work together.


Our work is highly customized and unique to each client. Based on your budget, we will prepare a quote in advance of any work being completed.

Payment Terms

In the case where there are multiple service providers engaged (for example for a larger event requiring a venue rental, catering and decor) we will request a 50% deposit prior to any work commencing.

Payment Options

You will be invoiced once the work has been completed. For your convenience, payment can be made by cash, cheque, e-transfer or credit card.




There are some limitations to our services.

  • Our service is not medical in nature.

  • We are unable to administer medications.

  • Personal grooming, bathing and toilet care are not included in our services. We can, however, arrange for a qualified and trained individual to assist with these services if required.