It all started when…

We realized there was a need for customized personal concierge service for seniors and busy families.

We work together with you to create personalized assistance with your daily life. We offer a range of services including private transportation to your appointments, assistance with organizing your calendar, shopping and errands, organizing service providers to your home, event and travel planning and custom services based on your individual situation.


“Lori is kind, compassionate, reliable and has provided assistance for our aging father. You can rest assured that your loved one is in good hands. Her assistance has alleviated some of the stress that goes along with care giving. We are grateful that Lori has been able to assist our family.”

Ms. L. Horner

“Lori is very adaptable and helps me with everything. The minute I see Lori at my front door, all my pain and sadness seems to melt away like the snow.”

Mrs. M. Hoffmann

“Exceptional service and a very positive all round experience. “

Dr. R. Walker

“Lori has been my feet on the ground with my Aunt and her husband when I couldn’t be. She goes above and beyond assisting with many different services. “

Ms. L. King

“You know the saying if you want something done right, do it yourself? Well, if you can’t physically do it, and you want something done right, get Lori to do it! Lori does it with kindness, efficiency and organization. You will never be disappointed!”

Mrs. M. Edworthy

“If there is anyone out there who feels swamped with day to day tasks or just finds it difficult to get out and about, please call Lori and ask her about her services. I've known Lori for many years and have never met anyone as caring, responsible and reliable as her company, Service Outside the Line! This can be something from helping your parent or grandparent to get groceries to getting you or a loved one to their appointments on time. I would definitely recommend this company to anyone wanting or needing this service!”

Dr. T. Taylor