Our Story

Hi, my name is Lori Hansen.  An Alberta girl, born and raised in Camrose.  I moved to Edmonton for college, worked for several years at U of A, then a workplace skills program for women re-entering the job market and eventually at a community college.  I met a nice guy and decided to relocate to Calgary and eventually married him barefoot on a beach near Playa del Carmen, Mexico!  After moving to Calgary I worked as an executive assistant, team lead and office manager for over 18 years with a consulting firm.

Lori Hansen

Lori Hansen

I was one of the lucky ones to have grandparents in my life and to be close to them.  My Mom played a huge role assisting our great grandmother and then both her parents with their day to day needs.  I know that her dedication to them improved their quality of life and most likely extended their lives.  

In 2015 and 2016 my maternal grandparents passed away at 91 and 95 years of age.  A firm believer that life is short and things need to change if we are not happy, in July 2016 I retired from the corporate world. 

Temporary "retirement" afforded me time to relax, travel and think about the next path for my life.  After reflection, I decided to start a business to use my professional and personal skills to offer services to an ever-increasing demographic.  Not every family has people available to help aging family members, and I saw a gap in the marketplace for this type of service.  That is how Service Outside the Line evolved.  

I am exhilarated to venture out on my own and have an opportunity to meet some amazing clients and make new friends.

After nearly 30 years in business and personal connections, I have a wealth of contacts to assist me in providing your services.  My skills in project management, organization and leadership will be applied to the services we provide for you.  I look forward to meeting with you to talk about how we can partner to simplify your life!